1. Services

Housepedia provides professional property inspection and audit services across Delhi NCR, including civil, electrical, plumbing, pre-purchase, property condition and related inspection services.

The exact scope of an inspection depends on the service selected and the requirements confirmed at the time of booking.

2. Scope & Limitations

  • Inspections are primarily visual and non-destructive. Where applicable, Housepedia may use field instruments such as thermal cameras, moisture meters, pressure-testing equipment, earthing testers and other inspection tools.
  • Findings are based on conditions that are accessible and observable at the time of inspection.
  • Concealed, inaccessible or internal defects that cannot reasonably be detected through non-destructive inspection may not be identified.
  • An inspection reflects the property’s condition at the time of inspection and does not guarantee that future defects will not occur.
  • Recommendations provided in the inspection report are advisory in nature.
  • Housepedia does not perform repair, renovation or rectification work unless separately agreed and contracted.

3. Booking, Confirmation & Payments

  • Bookings may be requested through the Housepedia website, phone, email or other official Housepedia communication channels.
  • A booking becomes confirmed when Housepedia provides confirmation and, where applicable, the required payment has been received.
  • Prices displayed on the website are indicative unless specifically stated as a fixed quotation.
  • Final pricing may depend on property size, inspection scope, location, optional tests, site conditions and other requirements.
  • Payments may be made through bank transfer, UPI or other payment methods specified by Housepedia.
  • Applicable payment terms will be communicated through the quotation, invoice or booking confirmation.

4. Cancellations & Rescheduling

  • Cancellations made with at least 24 hours’ notice may be rescheduled without charge. Specific cancellation terms, if applicable, will be mentioned in the relevant invoice or booking confirmation.
  • No-shows or late cancellations made less than 24 hours before the scheduled inspection may incur applicable cancellation charges.
  • Housepedia may reschedule an inspection due to inspector availability, safety concerns, site conditions or other operational reasons.
  • Where an inspection needs to be rescheduled, Housepedia will notify the customer and, where possible, provide an alternative appointment.

5. Reports & Deliverables

  • Inspection reports are delivered digitally in PDF format within the timeframe communicated at the time of booking, typically within 24–48 hours where applicable.
  • Reports may include observations, defect descriptions, priority or severity indicators, recommendations and photographic evidence, depending on the inspection service.
  • Report contents depend on the agreed inspection scope and the areas that were accessible during the inspection.
  • Requests for additional information, raw instrument data or material outside the agreed deliverables may be subject to an additional administrative charge.

6. Liability & Warranty

  • Housepedia performs inspection services with reasonable professional skill and care based on the agreed inspection scope.
  • Due to the inherent limitations of property inspections, Housepedia cannot guarantee detection of every existing or future defect, particularly defects that are concealed, inaccessible or require destructive testing.
  • Housepedia is not responsible for defects that were outside the agreed inspection scope or were not reasonably detectable during the inspection.
  • To the extent permitted by applicable law, Housepedia’s liability for direct loss arising from an inspection service is limited to the fee paid for the affected inspection service.
  • Housepedia will not be responsible for indirect, incidental, consequential or special losses arising from reliance on an inspection report.

7. On-site Safety & Access

  • Customers or property representatives must provide safe and reasonable access to the areas included in the inspection.
  • Customers should inform Housepedia in advance about known hazards or conditions that may affect the safety of the inspection team.
  • Inspectors may decline to enter or inspect an area where they reasonably believe that doing so would create an unsafe condition.
  • Restricted or inaccessible areas may be excluded from the inspection and may be mentioned in the inspection report.
  • Where safe access cannot be provided, Housepedia may reschedule the inspection.

8. Privacy & Data Use

Housepedia collects and uses customer information that is reasonably required for booking, communication, inspection services, payment processing and report delivery.

Housepedia does not sell customer personal information.

For more information about how personal information is handled, please refer to our Privacy Policy .

9. Intellectual Property

Housepedia retains ownership of its inspection reports, photographs, templates, inspection methodologies, processes and other proprietary materials, except where ownership is otherwise agreed in writing.

Customers are granted a limited right to use their inspection reports for their own property-related purposes, including purchase, maintenance, sale, financing or discussion with relevant professionals.

Reports and other Housepedia materials should not be altered, misrepresented or commercially reproduced without prior written permission.

10. Fees & Taxes

All service fees are quoted in Indian Rupees (INR). Applicable taxes, including GST where applicable, may be charged in addition to the service fee and will be reflected in the relevant quotation or invoice.

Any additional inspection, testing or service requested outside the original agreed scope may attract additional charges. Applicable charges will be communicated before confirmation of the additional service.

11. Complaints & Re-inspection

  • If you have concerns regarding an inspection finding or report, please contact Housepedia with the relevant details within 7 days.
  • Housepedia may review the concern and, where appropriate, provide clarification or recommend a re-inspection.
  • A re-inspection may be chargeable where the request relates to a new inspection, changed property conditions, previously inaccessible areas or matters outside the original inspection scope.
  • Housepedia will review complaints based on the agreed scope, inspection findings and available information.

12. Governing Law & Dispute Resolution

These Terms & Conditions are governed by the laws applicable in India.

Any dispute arising out of or relating to these Terms or the services provided by Housepedia shall be subject to the jurisdiction of the competent courts in Gurugram, Haryana, subject to applicable law.

13. Changes to These Terms

Housepedia may update or modify these Terms & Conditions from time to time to reflect changes in our services, business practices or applicable requirements.

The latest version will be published on this page together with the corresponding “Last Updated” date.

Continued use of Housepedia’s services after an updated version is published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

14. Contact & Notices

If you have questions about these Terms & Conditions, you can contact Housepedia:

Last updated: September 13, 2026

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